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  • Recommended Practices : Step-by-step guidence with check lists.
  • Notes from the Field : Common questions answered, with tips and tricks from the field.
  • Link to key resources : Linked resources created by vendors, leading consultants, and the Lync community.

What Is Lync?

Lync offers the only complete end-to-end communications experience for people which connects them in complete fidelity with their work and life. Step into the new universe of real-time communiation powered by Skype, Lync Federation, and Lync Apps for your device or browser.


Instant Messaging and Presence: 


  • Rich Presence (Integrated into your Apps and Devices, Dynamically updated by your Availability, Schedule, Device, and Location)
  • Instant Messaging (People, Processes, Notifications, and Escalation)
  • Persistent Chat Rooms (Secure, Private, and Searchable)


Conferencing (IM, Web, Voice, and Video):


  • Single fully integrated client across all communication supporting de/escalation
  • Scheduling Integration with Outlook, Outlook Web App, and Lync WebScheduler
  • Meeting Room Innovation
  • OneNote integration automatically captures meeting notes including roster and content
  • HD Video gallery simultaneously displaying up to five different participants
  • Access from any device, browser, or dial-in.
  • In-meeting management (roster, drag and drop invite / IM/Voice Mute / Remove)
  • PSTN Conferencing with annoucement management(Recordings, Join/Leave)

Enterprise Voice:


  • One Number Mobility
  • Integrated with Exchange Unified Messaging
  • Network Resilient Telephony
  • Emergency 911 (Wired/Wirelesss | Internal / External)
  • Network Resilient Telephony
  • Contact Center (Built-in / Partner)